Is Surf Internet Down?

Can't Log In

1. Check your internet connection

2. Clear browser cookies and cache

3. Try resetting your password

News Feed Not Loading

1. Refresh the page

2. Check your internet speed

3. Try using a different browser

What areas does Surf Internet serve?

Surf Internet provides services to underserved communities across the Great Lakes region, specifically in Illinois, Indiana, and Michigan.

What are the benefits of fiber-optic internet?

Fiber-optic internet offers faster upload and download speeds, greater reliability compared to traditional cable, and is less susceptible to weather-related interruptions.

What are the pricing plans for Surf Internet?

Surf Internet offers plans starting at $35 per month, with features including no contracts, no data caps, and a price-lock guarantee for life.

Is Whole-Home WiFi included with Surf Internet plans?

Yes, Surf Internet includes Whole-Home WiFi powered by eero™ with its plans, providing extended coverage and added security throughout the home.

How does Surf Internet ensure reliable service?

Surf Internet ensures reliable service through its advanced fiber-optic technology, which provides consistent high-speed connectivity and is less vulnerable to external disruptions.

Can customers access streaming services with Surf Internet?

Yes, customers can access various streaming services with Surf Internet, allowing them to enjoy their favorite content without the limitations of traditional cable.

Q: How often does Surf Internet experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Surf Internet outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.